In compliance with Regulation (EU) 2016/679 (GDPR) and the applicable Spanish data protection laws, Benty Operations S.L. informs users about the processing of personal data collected through this website.
1. Data controller
Benty Operations S.L.
Tax ID: B22837678
Address: Calle Dinamarca 3, 35508 Costa Teguise, Lanzarote, Spain
Email: office [at] benty [dot] es
2. Purpose of data processing
Personal data provided by users will be processed for the following purposes:
- Managing the purchase of gift vouchers and products via the website.
- Facilitating communication with customers for booking experiences.
- Sending promotional or commercial information when expressly authorised by the user.
- Responding to inquiries, complaints or information requests.
3. Legal basis
The processing of personal data is based on:
- The performance of a contract or pre-contractual measures.
- Compliance with legal obligations.
- The user’s consent in cases of commercial communications.
4. Data retention
Data will be stored for as long as necessary to fulfil the purpose for which they were collected and while the contractual relationship remains in force. Afterwards, data will be blocked for the legally required period.
5. Disclosure to third parties
Data will not be shared with third parties except where legally required or necessary to fulfil the contract (e.g. experience providers or postal services).
6. User rights
Users may exercise their rights of access, rectification, erasure, restriction, portability and objection by contacting office [at] benty [dot] es and clearly identifying themselves.
They also have the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe their rights have been infringed.
7. Data security
Benty Operations S.L. applies appropriate technical and organisational measures to ensure the security, integrity and confidentiality of personal data and to prevent unauthorised access, alteration or loss.
8. Changes to this policy
Benty Operations S.L. reserves the right to modify this privacy policy to adapt it to legislative or operational changes. Any updates will be published on this page.